Apprenticeship toolkit

Assessing staff digital capabilities

Conducting an audit of staff digital capabilities will help plan the training to support your digital strategy.

We have defined six elements that make up our digital capabilities framework. Staff employed in the skills sector will need skills in most of these elements in their working lives.

Trainers, including part time and peripatetic staff, must be competent and confident in skills to facilitate blended learning, on-line learning, mobile learning, progress tracking, e-assessment and the use of technology to enhance personalisation.

Administrative staff need the skills to develop and administer on-line processes and support colleagues and apprentices, for example, managing online learner records and registration with awarding bodies, creating and distributing information, advice and guidance (IAG) resources, online personnel administration such as expenses and holidays.

Senior managers need to understand the potential of digital technology to achieve their vision by enhancing training and allowing data-driven decision-making.