Virtual classrooms are virtual spaces where trainers and apprentices in different locations meet up at the same time using web conferencing software or a downloadable application.
As in a real classroom, apprentices follow presentations, discuss, ask questions and receive feedback. Trainers give presentations, undertake reviews and assessments and provide support.
Webinars are presentations, workshops or seminars using this technology. They can be synchronous or asynchronous.
What are the benefits?
Riverside Training introduced a series of webinars as part of their curriculum to deliver knowledge to apprentices studying customer service and management at different locations. They developed an informative, collaborative and supportive delivery model that was also cost-effective and did not take apprentices away from their place of work.